Email synchronisation

VAAST
VAAST Posts: 2
edited July 24 in Sales CRM #1

Hi, Since One week, the status of Email synchronisation is always the same: Synchronisation in progress..... without new Email items from Exchange 2016 ONprem. I stopped the synchronisation and restart it. But any progress. Do you have an idea?

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  • VAAST
    VAAST Posts: 2
    edited February 24 #2

    Hi, 

    Do you have an idea?

    Thanks in advance for your feedback

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited October 2020 #3
    VAAST said:

    Hi, 

    Do you have an idea?

    Thanks in advance for your feedback

    Hi @VAAST! We're sorry to hear you're having this inconvenience.

    For these sorts of cases the most adequate and fast channel of communication is out Support team , who will help you troubleshoot. See here how to talk to them: How can I contact Pipedrive Support?

    Hope everything gets back in order quickly!