Chatbot - Firing Analytics Events

Keith Greywood

Hi, 

I am currently trialing the chatbot which seems a very useful feature. I was wondering if there's a way we can record interactions /submissions with Google Analytics? 

I can record behaviour with hotjar, but would love to see top level channels the people came from who submitted via the bot etc

Many thanks

Keith

Rostislav Klein

Hello @Keith Greywood ,

we have a small Chatbot browser API available. The docs are here https://pipedrive.readme.io/docs/leadbooster-browser-api I guess some of your use cases might be doable through that - for example the conversationEnded event. Other than that, theres no wider integration with any other 3rd party tools yet  

Hopefully that answers your question.

Have a nice day,
Rosta

Keith Greywood

I'll investigate with tag manager to see if if I can see this event

Thomas Rouer

Hi @Keith Greywood did you find any solution ? I am facing the same situation...

Maël Doudelet

Hi all,

Aslo very interested in a solution for firing an event...

 

 

Keith Greywood

Rostislav Klein said:

Hello @Keith Greywood ,

we have a small Chatbot browser API available. The docs are here https://pipedrive.readme.io/docs/leadbooster-browser-api I guess some of your use cases might be doable through that - for example the conversationEnded event. Other than that, theres no wider integration with any other 3rd party tools yet  

Hopefully that answers your question.

Have a nice day,
Rosta

Thanks, not worthwhile to spend devtime on at this stag unless there is more use.