Is there a way to create internal email using Worklow Automation?

Michelle Cornick
Michelle Cornick Member Posts: 3
edited July 2022 in Workflow Automation #1

Hi all, 

We often require different teams to perform tasks depending upon the point in the timeline.  For instance, when a new deal is added, I require our technical team to perform qualification before the deal can progress.  In our other CRM we would have a rule where an email & activity would auto generate for said activity and email them.  The reason for the email is due to them spending very little time in the CRM.  From what I can tell, only the email owner, creator or deal contact can be emailed.  Any ideas?