Ignored Email Addresses = learning from our existing email provider

Hello Pipedrivers,

My suggestion today would be linking our email platforms Junk mail/Spam/Blocked List to Pipedrive and disable the loading in of unnecessary emails. I know we can filter them away by linked to deal emails etc. however it would be cool if this function gets a fine tune to reduce inbox overload.

Another idea therefore: Why not having a Junk this email Button on top of the email list and marked emails can be easily junked and will be registered in the system for future (next to Mark Drop down button). Maybe within couple weeks/1x month the learning process is completed and most of unwanted emails will be filtered out.

Any thoughts other than wildcards, or manual route?

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  • Mike van der Valk
    Mike van der Valk Posts: 4,335 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited February 24 #2

    Hi @Martin Pfeiffer 

    It is already possible in your email sync settings to fill in "ignored addresses".  You can also use the "archive" function to get stuff our of the way in the email inbox in Pipedrive.

    In the email settings you can then decide to have it also archive in your email client when you do this yes or no.

  • Martin Pfeiffer
    Martin Pfeiffer Posts: 86
    5 Up Votes
    edited March 2021 #3

    Hi @Martin Pfeiffer 

    It is already possible in your email sync settings to fill in "ignored addresses".  You can also use the "archive" function to get stuff our of the way in the email inbox in Pipedrive.

    In the email settings you can then decide to have it also archive in your email client when you do this yes or no.

    Thanks @Mike van der Valk ,

    I saw that but its kinda hidden in the settings and such a function/tool needs to be available inside email tab like marking multiple emails and then I have readily available a button that ignores these emails in future right next to Archive & Delete. Then the ignored emails will populate super quick and only business related emails will remain in our inbox.

    Please consider adding this button. THX

  • Martin Pfeiffer
    Martin Pfeiffer Posts: 86
    5 Up Votes
    edited March 2021 #4

    Hi @Martin Pfeiffer 

    It is already possible in your email sync settings to fill in "ignored addresses".  You can also use the "archive" function to get stuff our of the way in the email inbox in Pipedrive.

    In the email settings you can then decide to have it also archive in your email client when you do this yes or no.

    image
    Inside EMAIL TAB => IGNORE BUTTON NEXT TO DELETE would be amazing!
  • Nancy Vamvakas
    Nancy Vamvakas Posts: 45
    edited March 2021 #5

    Hi @Martin Pfeiffer 

    It is already possible in your email sync settings to fill in "ignored addresses".  You can also use the "archive" function to get stuff our of the way in the email inbox in Pipedrive.

    In the email settings you can then decide to have it also archive in your email client when you do this yes or no.

    I agree with Martin.  .. It's a pain in the arse to have to go into settings after copying the address to buffer before you even go there.  Just adding a blocklist as described by Martin would be perfect.