Pipedrive Caller - Is there a way to eliminate the extra step of choosing calling method?
Martin Adey Posts: 2
edited July 2022 in Ideas and Product Feedback #1
Loving the pipedrive caller. I plan to roll it out for our team, if we can solve a couple minor issues.
I want to default to caller all the time, so this step of choosing my "Calling Method" is redundant.
Is it possible to eliminate this step?
The two extra clicks slow things down a bit, and add a layer of undue complexity for agents.
Martin Adey Posts: 2edited October 2020 #2
I should add-- the Pipedrive Caller settings options (below) do not show the "pipedrive caller" option for a default, as described in this post.
CHoosing "Default "callto" handler" or "Default phone call handler" does not eliminate the step.0
Mikael Ahonen | mikaelahonen.com Posts: 2edited December 2020 #3
Having the same issue. Would be interested to call directly from the leads inbox by Pipedrive caller.0