LiveChat Permission

Marcus Gates
Marcus Gates Posts: 2
edited July 2022 in Ideas and Product Feedback #1

I would like to see the ability to designate users to handle chat, and prevent others from picking up chat requests without their profile being authorized somehow.  Is that something that would be useful to anyone else?

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  • Saša Batovanja
    Saša Batovanja Posts: 32
    10 Comments Second Anniversary 5 Likes Name Dropper
    PRODUCT MANAGER
    edited November 2020 #2

    Thank you for your feedback, @Marcus Gates! Can you please elaborate a bit on your feature request of your use case and why you need this?

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