LiveChat Permission

I would like to see the ability to designate users to handle chat, and prevent others from picking up chat requests without their profile being authorized somehow.  Is that something that would be useful to anyone else?

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  • Saša Batovanja
    Saša Batovanja Posts: 35 PIPEDRIVE PRODUCT MANAGER
    10 Comments Second Anniversary 5 Likes Name Dropper
    edited November 2020 #2

    Thank you for your feedback, @Marcus Gates! Can you please elaborate a bit on your feature request of your use case and why you need this?