User permissions to control duplication of deals

Has anyone found a way to control user permissions around duplicating deals?

The activity unfortunately bypasses most automations and causes quite some problems as a result. 

If nobody has found a way round this then @Inês Batata can we please add this as a feature request?

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  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited November 2020 #2

    Hi @Paddy Orrell , thank you for your input!

    By definition Pipedrive doesn't have a duplicate detection rule for Deals, as there isn't a solid enough "universal" rule that would fit all the different customers we have and their businesses. Learn more about this here: How does the Merge Duplicates feature identify duplicates in Pipedrive?

    However, I suggest you have an Admin user reach out to our Support team and ask them to implement a duplicate detection rule of your choice for deals in your company and they will let you know more about this: How can I contact Pipedrive Support?

     

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