tracking pixel update

Sabine Kraml
Sabine Kraml Member Posts: 2 VERIFIED MEMBER
edited July 2022 in Ideas and Product Feedback #1

Dear Pipedrive Team, 

when I checked the spamcore of one of my mails I realized the tracking pixel is inserted into the mail without an alternative text attribute as you can see the error message from mail-tester.com

image

Therefore I would be nice to add that empty ' alt="" ' attribute to the img tag of the tracking pixel. That's not a major change and also is not possibly breaking anything else. But it would help with the spamrecord of every mail that is sent and tracked with Pipedrive. 

Thank you in advance!

 

Cheers, 

Sabine

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  • Vladimir Dubakin
    Vladimir Dubakin Posts: 59 VERIFIED MEMBER
    100 Comments Pipedrive Team
    edited February 2022 #2

    Thank you for the feedback, Sabine!

    Vladimir from Pipedrive management team is here.

    I forwarded your message to engineers so that they could take a look and will keep you updated on the progress!

    Thank you for reporting it again,

    Talk to you later,

    Kind regards,

    Vladimir

  • Vladimir Dubakin
    Vladimir Dubakin Posts: 59 VERIFIED MEMBER
    100 Comments Pipedrive Team
    edited February 2022 #3

    @Sabine Kraml 

    Thank you for the patience! 

    I found out that feedback on the tracking pixel update has already been taken and passed over to the project manager by the support rep that you have spoken with earlier.

    We will look into implementing your suggestion as it could, indeed help with tracked emails going to spam.

    Thank you again for the suggestion, it is appreciated, 

    And I hope you have a lovely day ahead :) 

    Kind regards,

    Vladimir

  • Sabine Kraml
    Sabine Kraml Member Posts: 2 VERIFIED MEMBER
    edited November 2020 #4
    Vladimir Dubakin said:

    @Sabine Kraml 

    Thank you for the patience! 

    I found out that feedback on the tracking pixel update has already been taken and passed over to the project manager by the support rep that you have spoken with earlier.

    We will look into implementing your suggestion as it could, indeed help with tracked emails going to spam.

    Thank you again for the suggestion, it is appreciated, 

    And I hope you have a lovely day ahead :) 

    Kind regards,

    Vladimir

    Hi Vladimir, 

    thank you for your answer and informations/update. 

    Your colleague told me to place my suggestion here too. 

     

    Hope you have a nice day too and stay safe and healthy :)

    Cheers, 

    Sabine

  • Spencer_1842
    Spencer_1842 Member Posts: 1 VERIFIED MEMBER
    edited December 2021 #5
    Vladimir Dubakin said:

    Thank you for the feedback, Sabine!

    Vladimir from Pipedrive management team is here.

    I forwarded your message to engineers so that they could take a look and will keep you updated on the progress!

    Thank you for reporting it again,

    Talk to you later,

    Kind regards,

    Vladimir

    Hello, This issue is still not resolved.

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