Email fields Bug in Deals
As shown in the video, why are all my Person fields blank if I try to sent an Email to the Organization linked to the Deal and not to the Person.
How can this be not fixed?!
Vladimir Dubakin Posts: 95edited November 2020 #2
Thank you for reaching out!
You see, built in email address field is a person type of field.
You can only add email as a custom field to organisation, which means that Pipedrive cannot understand which organisation/deal an email should be linked to, and thus, cannot fill "fields" in.
Hope that makes sense, but If not entirely - please contact our support on [email protected] or reach out using in-app chat!
Have a fantastic day meanwhile.
Adrian_16263 Posts: 6edited November 2020 #3
thank you for your fast response! Okay do you see any possibility to fix this problem? Any Workaround? Our Problem is that we need on one hand information from 2 diffrent personens while sending an emails. We are a company that connects diffrent People as a service.