I have a suggestion regarding the Live Chat. Would it be possible to schedule times there to switch

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  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited February 2021 #2

    Hi @Matthias Klotz 

    Thanks for sharing this. I've made sure your suggestion lands on the table of our product manager for review!

  • Reuben Bush
    Reuben Bush Posts: 2
    edited February 2021 #3

    Yes this would be a very useful feature - and I belive it is quite standard on other livechat platforms. 

    Without it, a member of the sales team has to manually turn it on and off at the beginning and end of each day, allowing for manual error in it not being turned on or off at the right time. 

    Just simple functionality to set 'live hours' would do the job fine.