Impossible to use contact tags in workflow automation ?

Marketing_12451

Hi,

I would like to use tags in my workflow automation : for instance update a field if the contact has a specific tag, and update it if the contact has not anymore this tag... 

It there a way to do it ? or do i have to use Zapier ?

Thanks

Jean

Mike van der Valk

Hi @Marketing 

You can use custom fields like single- and multiple option to create tags in Pipedrive. Then when setting up an automation you can use this as filter options to decide if the automation should be triggered or not. So you should be able to do this. If you can't figure it out let us know where you're stuck or reach out to the in-app support chat.