Insights Dashboard not populating fields

Ferrin Govender
Ferrin Govender Posts: 17
edited July 27 in Sales CRM #1

Hi There - all my insights dashboards have not populated data for the last 24 hours - is there an issue ?

Comments

  • Vladimir Dubakin
    Vladimir Dubakin Ex-Pipedrivers Posts: 101
    Pipedrive Employee
    edited February 2021 #2

    @Ferrin Govender Oh, sorry to hear that!

    I investigated internally and, it seems that there was some sort of an issue related to dashboards, but the fix has been applied already and it should all be working.

    Can you please be kind and clear your browser cache and cookies and access dashboards again.

    But if that does not help - please be kind and reach out to [email protected] or via in-app chat!

    Kind regards,

    Vladimir

  • Kelly_50886
    Kelly_50886 Posts: 1
    edited February 25 #3

    Hi,

    I am having the same issue, my dashboard is not populating with data (have not been able to since signing on originally). Have tried everything but cannot get data showing.

    I have cleared cache etc but still nothing - help?

  • Kreete K
    Kreete K Moderator Posts: 235 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments 5 Answers Second Anniversary 5 Likes
    edited August 2021 #4
    Kelly said:

    Hi,

    I am having the same issue, my dashboard is not populating with data (have not been able to since signing on originally). Have tried everything but cannot get data showing.

    I have cleared cache etc but still nothing - help?

    Hi @Kelly!
    Sorry to hear you have problems with Insights. Please reach out to our Support team via in-app chat or email [email protected] and our agents can further check your account and understand what is going on. Thank you!