PD Forms & Google Analytics? GTM?

I have a PD form and chatbot embedded on my website, that once sent, generates a new deal in my pipeline.

How do i track this in Google Analytics or Google Tag Manager??

Surely this feature is possible?? How on earth is everyone tracking ROI on Ad Spend???

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  • Mike van der Valk
    Mike van der Valk Posts: 4,381 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited December 2020 #2

    Hi @Danny Callan 

    Something along those lines was discussed here: it was sorta discussed here as well, does that help you? https://community.pipedrive.com/post/chat-tracking-5f997c76fa0cf07079f4a259

    Nonetheless, I've added the feedback tag to your post so our team sees it!

  • Danny Callan
    Danny Callan Posts: 2
    edited February 24 #3

    Why so complex - just add GTM tag to the iframe.... how on earth are non techie people tracking ROAS 

  • Mike van der Valk
    Mike van der Valk Posts: 4,381 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited December 2020 #4

    Why so complex - just add GTM tag to the iframe.... how on earth are non techie people tracking ROAS 

    Hi @Danny Callan our goal is always to make complex solutions easier, unfortunately this takes time. Since the leads area is pretty new we're constantly developing this. I've already notified our team about this post and I've seen similar request come by. Hopefully we can improve this and sorry for the hassle  

  • Robert Jakobson_10191
    edited April 2021 #5

    Why so complex - just add GTM tag to the iframe.... how on earth are non techie people tracking ROAS 

    Mike, any updates?

  • Mike van der Valk
    Mike van der Valk Posts: 4,381 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited April 2021 #6

    Why so complex - just add GTM tag to the iframe.... how on earth are non techie people tracking ROAS 

    I wish I had @Robert Jakobson but nothing solid unfortunately :( 

  • Ali Rees
    Ali Rees Posts: 2
    edited December 2021 #7

    We have exactly the same problem. I desperately want to use PD forms but I can't at the moment till this issue is resolved and it's been 2 years waiting for a solution. 

    Just wondering what others have done other than having to do what we have and cobble together web forms, zapier etc to get the data into pipedrive without expensive.furrher development against their API. 

    Really disappointed such an important feature for us has taken so long to get a proper solution 

  • How on earth is it this hard to let the tagmanager tag be loaded in the form iframe? We can do the rest ourselves...