Pipeline for calling
I am looking for suggestions how to build pipeline for calling - never done that.
We have two lead generating people who will be using pipedrive. They will call people 3 times, send email with some details if respond.
I need to track these people and make it as transparent as possible. I want to see how many times they called to some specific person, what leads were lost and why atd.
I have no experience in this. Should I built separate pipelines for each person? Should I use the lead inbox in pipedrive?