Activities (call & emails) reports in Insights

Marta Bisart

Hello,

Does anybody know how to report on calls done through Pipedrive caller? There used to be a dashboard with number of calls and duration per person but it's no more available in the new navigation tool.

And also, we used to report on emails linked to deals or contacts (instead of the full amount of emails sent), which not not possible anymore in Insights. Is anybody experiencing the same problem and managed to find a solution?

thanks!

Chris_60327

They don't have it. Which is stupid.

Amit Sarda - Pipedrive Consultant - AmitSarda.xyz

@Marta Bisart @Chris_60327

This in indeed a pain. There used to be a Call report but then that was deprecated.

I couldn't wait for Pipedrive to launch it again so I developed my own solution.

I have highlighted the process here: https://www.amitsarda.xyz/post/analyze-call-outcomes-in-pipedrive