Changing Sender Email

Amanda Torabi
Amanda Torabi Member Posts: 2 VERIFIED MEMBER
First Comment
edited July 2022 in Ideas and Product Feedback #1

Hello,

I am looking to change the sender email.

I am sending many email on behalf of the founder and I need to be able to change the sender email.

I don't want the receiver to see ME as the sender, but the FOUNDER as the sender.

How can I do this from my login. I don't want to send from Founder's login.

Please advise.

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  • Inês Batata
    Inês Batata Posts: 2,011 VERIFIED MEMBER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited February 2022 #2

    Hi @Amanda Torabi ! Please see the answer to your question in  this other thread.

  • Thomas_14217
    Thomas_14217 Member Posts: 1 VERIFIED MEMBER
    edited November 2021 #3
    Inês Batata said:

    Hi @Amanda Torabi ! Please see the answer to your question in  this other thread.

    Hello Inès. 

    this other thread is about Mailigen. What about Pipedrive Automation?

    If we set an automation with a task "send Email" with setting "Triggered by any users" we need to have the email sned by the person who trigger the automation. 

     

    Thanks in advance for your reply

  • Filipe Portela
    Filipe Portela Posts: 18 VERIFIED MEMBER
    10 Comments Second Anniversary Pipedrive Team Photogenic
    edited November 2021 #4
    Inês Batata said:

    Hi @Amanda Torabi ! Please see the answer to your question in  this other thread.

    Hey Thomas,

    Without context I can't give you a full reply here. But a nice workaround would be to set up the automation from the account that has the email sync that the email should be sent from and then make the automation be triggered by any user (you can apply some conditions as well to make sure if it's for every user or just for one or another). Then you can trigger the automation from your account while the emails get sent from the account where the automation was set up first.

     

    Hope this helps!

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