Changing Sender Email

Hello,

I am looking to change the sender email.

I am sending many email on behalf of the founder and I need to be able to change the sender email.

I don't want the receiver to see ME as the sender, but the FOUNDER as the sender.

How can I do this from my login. I don't want to send from Founder's login.

Please advise.

0
0 votes

· Last Updated -

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited February 25 #2

    Hi @Amanda Torabi ! Please see the answer to your question in  this other thread.

  • Thomas_14217
    Thomas_14217 Posts: 2
    edited November 2021 #3

    Hi @Amanda Torabi ! Please see the answer to your question in  this other thread.

    Hello Inès. 

    this other thread is about Mailigen. What about Pipedrive Automation?

    If we set an automation with a task "send Email" with setting "Triggered by any users" we need to have the email sned by the person who trigger the automation. 

     

    Thanks in advance for your reply

  • Filipe Portela
    Filipe Portela Posts: 24 PIPEDRIVE PRODUCT MANAGER
    10 Comments Second Anniversary Pipedrive Employee Photogenic
    edited November 2021 #4

    Hi @Amanda Torabi ! Please see the answer to your question in  this other thread.

    Hey Thomas,

    Without context I can't give you a full reply here. But a nice workaround would be to set up the automation from the account that has the email sync that the email should be sent from and then make the automation be triggered by any user (you can apply some conditions as well to make sure if it's for every user or just for one or another). Then you can trigger the automation from your account while the emails get sent from the account where the automation was set up first.

     

    Hope this helps!