Mailigen & Pipedrive - Notes for email clicks doesn't detail which link.

We switched to Mailigen to get better insights into newsletter activity reporting in our CRM and have been disappointed to find that note that auto syncs when a link is clicked, doesn't specific what link the user actually clicked on. We would like this added. 

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  • Janis Rozenblats
    Janis Rozenblats Posts: 197 PIPEDRIVE PRODUCT MANAGER
    100 Comments Second Anniversary Name Dropper Photogenic
    edited December 2020 #2

    @Abbie Ross thanks for your feedback and question. Will look into this and see what we can do. 
     Merry Christmas!

  • Janis Rozenblats
    Janis Rozenblats Posts: 197 PIPEDRIVE PRODUCT MANAGER
    100 Comments Second Anniversary Name Dropper Photogenic
    edited March 2021 #3

    @Abbie Ross I got a message from the team that SyncBot has been updated to include the actual link clicked in the note as well.

  • Mark McDavid
    Mark McDavid Posts: 9
    edited March 2021 #4

    Hi @Janis Rozenblats  

    Is it possible for the Notes to include that information/click link higher up in the copy that is posted to Pipedrive?

    For example, unlike Outfunnel (whose stats layout and reporting within Pipedrive was great), with Mailigen, all of the notes/stats show up in the same Person feed looking exactly the same unless you manually expand the box: 

    image

     

    With Mailigen you have to manually click to expand/open the box to be able to see which stat (click, open, or something else) that it is being reported. Only then can you see the data at the very end, "Contact opened email 1 times: <time stamp>"...

    image

    Curious why the Coder hasn't set it up to lead with that info (Contact Opened/Contact Clicked/etc.) at the top of the entry, so that at a glance in the feed the Pipedrive User can see exactly what is going on...

    Any plans for an update in relation to how this type of info is reported/shown in Pipedrive?

  • Janis Rozenblats
    Janis Rozenblats Posts: 197 PIPEDRIVE PRODUCT MANAGER
    100 Comments Second Anniversary Name Dropper Photogenic
    edited March 2021 #5

    Thanks @Mark McDavid for very detailed feedback. I've forwarded the info back to the team, will see what we can do here. 

  • Janis Rozenblats
    Janis Rozenblats Posts: 197 PIPEDRIVE PRODUCT MANAGER
    100 Comments Second Anniversary Name Dropper Photogenic
    edited January 4 #6

    Mailigen is closing down

    These past 12 years have been an amazing ride, for which I’m incredibly grateful. I started Mailigen with a vision to offer streamlined, no-fuss marketing automation software to businesses that increasingly relied on communication to reach new audiences.

    Following our merger of Mailigen with Pipedrive, established thanks to a shared vision, we started working on a native email marketing solution, Campaigns by Pipedrive. Our goal is to bring sales and marketing teams together under one roof for aligned business communication and improved revenue potential.

    It is now time for our team to focus on this new solution, which we believe our customers will find incredibly helpful.

    You can sign up for the Campaigns waitlist here. 

    As Campaigns is sharing the same data that you already have in Pipedrive, there is no need for syncing and the platform will be much easier to use going forward.