Issues with most recent Pipedrive Chatbot's javascript code causing SEO issues.

Katie Walters_27013
Katie Walters_27013 Member Posts: 2
edited July 2023 in Sales CRM #1

Is anyone else experiencing issues while using the most recent Pipedrive chatbot?  We love that this generates leads but also second the other community members asking that it needs to allow more analytics about where a user comes from (ie what page.)

However, the biggest issue we are seeing is that the Javascript code is out of date and causing uncached JavaScript errors, impacting  our overall SEO.

Is this something that is being fixed? Anyone else seeing this?


  • Clarissa Silvino
    Clarissa Silvino Pipedrive Team Posts: 80 PIPEDRIVE TEAM
    First Comment Pipedrive Team
    edited January 2021 #2

    Hello @Katie Walters, this is Clarissa from the Support Management Team - nice to meet you.

    Thank you for bringing this up, but to be honest it is the first I hear about this. With that in mind, may I kindly ask if you reached out to our Support team? This is the best way to go as we can troubleshot and investigate the issue properly. 

    Meanwhile, have a great day.

  • Katie Walters_27013
    Katie Walters_27013 Member Posts: 2
    edited March 2021 #3

    Thanks @Clarissa Silvino  - on a chat now with them and shared some further details. So hopefully that will help!