Ongedaan maken verwijdering pijplijn

Nathan Sierens
Nathan Sierens Posts: 2
edited July 24 in Lead Generation #1

Beste gebruikers, Dear users,

 

Wij hebben met ons kantoor een groot probleem. 1 van mijn collega's was admin gemaakt en bij het verwijderen van haar persoonlijke leads heeft ze de fout gemaakt om de pijplijn van de 27 collega's te verwijderen!

Wij gebruiken dit systeem heel intensief en dit is een redelijk grote ramp voor onze werking. Heeft er iemand een idee hoe dit ongedaan gemaakt kan worden? Alvast heel erg bedankt voor uw hulp!

 

We have a big situation within our firm. 1 of our colleagues wanted to delete the leads in one of her pipelines and because she is admin she deleted this pipeline (the one we use the most) of all of the 27 employees!

We use this system very intensive and this is kind of a disaster. Does anyone has an idea on how we can fix this? There should be a possiblity to turn this back I guess? Thank you in advance for your answer!

 

 

Met vriendelijke groeten, Kind regards,

Nathan Sierens

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited January 2021 #2

    Hi @Nathan Sierens , I'm sorry to hear this mini-disaster happened but I believe it can be turned around. 🤞

    Please have your Admin user reach out to our Support team and they will help them put things back as they were. For urgent or technical issues Support is always the most adequate and quickest channel of communication.

     

    PS - We'd like to ask you to please not use the "What's New?" or "What's Planned?" topics in your posts: they are read-only topics used by Pipedrive to communicate updates to our community members. I have removed them from your post and replaced them with more pertinent topics. Thank you!

    They are, however, the place to be notified of what’s coming down the line: 😉

  • Nathan Sierens
    Nathan Sierens Posts: 2
    edited February 2021 #3

    Thank you very much for your answer. It seems that my colleague is in touch with the engineering team.