Filtering the email sync

Jamie Lakes
Jamie Lakes Posts: 1
edited July 2022 in Ideas and Product Feedback #1

Hi there, 

Can we have a feature, where rather then sync the entire mailbox with Pipedrive (for both compliance and not having Pipedrive fill up with junk), Pipedrive will monitor the inbox and only sync email addresses that match leads or deals?

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  • Mike van der Valk
    Mike van der Valk Posts: 3,627
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited January 2021 #2

    Hi @Jamie Lakes 

    Thanks for sharing, I'm going to pass this on to our team. In the meantime you can also set up rules on your email inbox side to get specific emails inside one specific folder on your Gmail or Outlook for example. And then when you sync with Pipedrive instead of syncing your whole inbox just sync that specific folder.

  • Heinrich Taitl
    Heinrich Taitl Posts: 2
    edited March 2021 #3

    +1 useful feature

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