New: Automate your Leads with Workflow Automation 🤖

Inês Batata

Example of possible Lead automation workflow

What?

Set up automated processes for your Leads, like engagement and qualification, as well as making sure you convert your Leads to Deals or archive them, free of manual admin work.
 

For whom?

Advanced plan and higher
 

How does it work?

You can now use Lead-related triggers and actions in Workflow Automations, and of course, workflow automation templates to help you get started!

Triggers:

• Lead created  |  Lead updated  |  Lead deleted

Actions:

• Create Lead  |  Update Lead  |  Delete Lead |  Duplicate Lead
• Convert Lead to Deal  |  Convert Deal to Lead

 

🧠 Learn all about Workflow Automations: 

• with this Pipedrive Academy video
• from this and other Knowledge Base tutorials 
   

🔔 Follow the What’s New topic to get notified about all new release announcements.

Philip Devine

This is a really cool feature!  I've set up an automated work flow and haven't been successful in testing it.  The idea is the all of the follow up activities/tasks are created when a new lead is imported.

How I tested it: imported a spreadsheet with my personal email/info via the "Leads" tab.

The details of the automation:

Trigger: lead created if "has next activity is empty" or  "has next activity is false".

Action: Send an email on the same day, and create activities with staggered due dates (see screenshot below).

I'm sure there's some user error on my end - when on the same day will  the email be sent and the activities be created?

 

 

Inês Batata

Philip Devine said:

This is a really cool feature!  I've set up an automated work flow and haven't been successful in testing it.  The idea is the all of the follow up activities/tasks are created when a new lead is imported.

How I tested it: imported a spreadsheet with my personal email/info via the "Leads" tab.

The details of the automation:

Trigger: lead created if "has next activity is empty" or  "has next activity is false".

Action: Send an email on the same day, and create activities with staggered due dates (see screenshot below).

I'm sure there's some user error on my end - when on the same day will  the email be sent and the activities be created?

 

 

Happy to hear you're excited about this new release @Philip Devine !

At the moment all the actions in an Workflow Automation happen immediately as the trigger is fired - not sequentially. To reach that effect, you might need to create separate Workflow automations. For more on this, please reach out to our Support team and they will help you.

The good news is, in the future automations will allow for timed sequences and we're currently inviting beta testers to let us know what they think about what we've built so far - enrol here.

This is where we make all product update announcements, make sure to follow them:

• Follow What's Planned to know what we're currently working on and what’s to come.
• Follow What’s New and don’t miss any new release announcements.
• Join our Research and Beta Testing channel for the chance to try out early versions and give us your opinion about new and improved features before they go live.