Workflow automation logs

Harj Gadhvi
Harj Gadhvi Member Posts: 20 VERIFIED MEMBER
Fourth Anniversary 10 Comments Name Dropper Photogenic
edited July 2022 in Ideas and Product Feedback #1

We have several automations running, e.g. adding products to deals, updating person/org owners, adding values to custom fields etc, however I can't see which records the workflow automations have run against, there is nothing logged in the Deal/Person/Org records either.  Are there any logs where we can view this information, like Zapier has with their task history for zaps?

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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,049 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited February 2022 #2

    Hi @Harj Gadhvi 

    Good suggestion! I believe our team has thought about this before, I'll pass it on to them and hopefully this is in the near term plans!

  • Ted Youn
    Ted Youn Member Posts: 114 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Likes 5 Up Votes
    edited August 2021 #3
    Mike van der Valk said:

    Hi @Harj Gadhvi 

    Good suggestion! I believe our team has thought about this before, I'll pass it on to them and hopefully this is in the near term plans!

    Hi, @Mike van der Valk, this sounds like a great suggestion.

    I have many clients scratching their heads and wondering why their workflow automation is not working. I usually go over their setting to figure out what the problem was, which was sometimes tedious and cumbersome. This debugging process will become much easier once Pipedrive users can see their automation logs.

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,049 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited August 2021 #4
    Mike van der Valk said:

    Hi @Harj Gadhvi 

    Good suggestion! I believe our team has thought about this before, I'll pass it on to them and hopefully this is in the near term plans!

    Hi Ted, thanks for sharing again. Will highlight it to the team again!

  • Laurent CHARLES
    Laurent CHARLES Member Posts: 6 VERIFIED MEMBER
    Photogenic First Anniversary First Comment
    edited December 2021 #5

    Hi,

    If it helps, I added "artificial logs" in my workflows

    I create a "debug log" long text field in the items (Person, Deal, etc.) the workflow applies on.

    For every workflow I add a little message describing what the workflow does (actually its name).

    It is far to be perfect, but it helps to find out what happens

    -- Laurent

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