Can caller be used with syntax to make calls?

I'd like to be able to make calls from the leads inbox using the pipedrive caller, is that possible?

This is the list of Syntax options in the knowledge base:

 

Skype call: skype:[number]?call

Skype SMS: skype:[number]?chat

SIP phone handler: sip:[number]@gateway.com

Apple FaceTime call: facetime://[number]

Default phone call handler: tel:[number]

Default 'callto' handler: callto:[number]

Default SMS handler: sms:[number]

Pipedrive Calling: caller:[number]?call

Custom

 

But pipedrive caller is not in the list in the syntax settings. 

Can it be activated somehow?

Comments

  • Mike van der Valk
    Mike van der Valk Posts: 4,389 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited February 25 #2

    Hi @Aaron Douglass-Bailey 

    Unfortunately this isn't possible yet. Our leads area is still pretty new in Pipedrive and we're working on integrating it with all the features. We're currently working on email there and caller is also on our to-do list down the line.

  • Benjamin Stanley
    Benjamin Stanley Posts: 9
    edited July 2021 #3

    Hi @Aaron Douglass-Bailey 

    Unfortunately this isn't possible yet. Our leads area is still pretty new in Pipedrive and we're working on integrating it with all the features. We're currently working on email there and caller is also on our to-do list down the line.

    Hello @Mike van der Valk 

    Any update on this? Caller from Leads Inbox would be really useful in helping keep focus for the Sales team.

  • Mike van der Valk
    Mike van der Valk Posts: 4,389 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited July 2021 #4

    Hi @Aaron Douglass-Bailey 

    Unfortunately this isn't possible yet. Our leads area is still pretty new in Pipedrive and we're working on integrating it with all the features. We're currently working on email there and caller is also on our to-do list down the line.

    Hi @Benjamin Stanley I haven't seen updates about this but I agree it would be great to get it integrated with the Leads Inbox. I'm going to pass on this suggestion to our team there ;)