Emails cannot be ignored if there are people on cc
István Lengyel Posts: 3
edited July 2022 in Ideas and Product Feedback #1
Under Settings / Email sync, you can set up Ignored addresses, including domains. I am not really a salesperson but the founder / CEO / everything of our so far little startup, BeLazy, and I wanted to exclude all the communication that I have with our team, development, etc. Many of the emails I send are cc others, and I was disappointed to learn from Pipedrive support that if there is somebody on cc, the email always appears in the Pipedrive inbox, even if every single to: and cc: address is on the ignore list. I would suggest improving this behaviour, as it is quite unintuitive and renders the exclusion quite useless.