Adding a guest to an activity - unable to use subdomains from iOS apps

Hi team

We have an issue when adding a guest to an activity.

If we enter a basic email address (such as [email protected]) there is no issue:


However if the user has a subdomain (or two level top domain such as [email protected] or [email protected]) the option to select the guest disappears:


We have only come across this issue in iOS apps (iPhone and iPad) - web interface functions correctly.

Has anybody encountered this, or know of a workaround?

Thanks in advance,


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  • Clarissa Silvino
    Clarissa Silvino Moderator Posts: 99 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments Pipedrive Employee
    edited March 2021 #2

    Hey @Lance Bellew 

    Honestly I haven't heard anything about this yet, but I'm sure our team will love to investigate. Can you kindly get in touch with our Support team via [email protected]? Best way of going through this :)

    Thanks and meanwhile hope you're having a great day.