Zip code

The details section does not always display the zip code associated with the address even though the record has a zip code associated with it that can be seen in list view by adding the zip code column. If it's possible to force the zip code to view in the details view that would be preferred.  We were a bit concerned that we may have had a system dealbreaker here if the zipcode was not actually associated with the organization address. 

The zip code should be visible for easy reference in details view. Not only for routing reference, etc. but it is very common that clients will have different tax rates based on zip code so if that info was not available for cross reference into another platform that would be very bad. 

 

 

 

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  • Brad Krause_13404
    Brad Krause_13404 Posts: 518
    edited February 25 #2

    This is a better illustration. The address field is what is displayed in details. Sometimes it shows the zip and sometimes it doesn't. Even though the zip is somewhere in the pipedrive database. 

    image
  • Amit Sarda - Pipedrive Consultant - AmitSarda.xyz
    edited March 2021 #3

    This is a better illustration. The address field is what is displayed in details. Sometimes it shows the zip and sometimes it doesn't. Even though the zip is somewhere in the pipedrive database. 

    image

    Address is what was entered manually to the address field. Look for Address Full/Combined address to reflect it.

     

  • Hi @Mike van der Valk

    Has there been any progress with this (Google) zip code issue?

    Complete address information is key in sales/business activities.

    Best Regards,

    Joep

  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer

    Hi @Joep Cuppens

    I'm sorry but I'm not aware of the developments in this area outside of my own Projects add-on. Please reach out to our support team so they can help you with the status of this.

  • Hi @Mike van der Valk

    Understood, will follow up with them.