User feedback on PD's response to change, suggestion requests
We are using PD on a trial basis to see if this is the route we want to go for CRM. We have found it very easy to use and overall like it very much.
We are finding that there are some key things missing; product options and viewing custom product fields in a deal, splitting deals to name a couple. I have seen these topics in the community but nothing seems to have been done.
What I would like to know from users is, what has been your experience when it comes to making a request for changes or additional functionality?
Have you seen changes implemented?
What time frame has it taken for the changes to be made?
I am sure there are many requests that come in and realize that it takes time to make changes to a system and have them function correctly. That said, if suggestions are not receiving consideration and changes are not being implemented, PD may not be the platform for us.