Caller Feature: Remove Automatic Default Activity Association with Scheduled Activity

Kyle Neuenschwander

At present, calls made through Pipedrive Caller will default their activity record to associate with the next scheduled activity. When the user making the call fails to change this association to another activity or create a new one, an irreversible aggregation of the two records can result, impacting productivity.

We would be interested in either setting the default to the 'New Activity' option or having a global setting implemented for administrators to toggle this behaviour on and off.