Email tracking - opt-out functionality
Clare Burke Posts: 1
edited July 2022 in Ideas and Product Feedback #1
Hello Pipedrive Community,
We are looking to use email tracking, but considering GDPR /PECR, I wanted to know if there is an opt-out functionality in Pipedrive so if a person opts-out, the tracking functionality would be switched off for them automatically?
If not, how are others informing recipients that tracking is being used and how they can opt-out?
Or do we need there to be an opt-out for this?
Any advice welcome, thanks
Fabrizio Nicolosi_33821 Posts: 203edited March 2021 #2
Hi @Clare Burke you should't able to set automatically the tracking feature for a specific person, but you can chose if you want by clicking in the blue eye bottom and unselect the tracking feature before sending the email0