Email tracking: getting Opened COUNT


Pipedrive allows users to track the emails they send. This lets you know when & how many times a recipient has opened the email you've sent them.
I've noticed that people who open my outreach email 3+ times are extremely likely to pick up the phone if I call them. However, they're unlikely to reply to my email, so if I don't reach out by phone, there won't be a sale.
I would like Pipedrive to let me view the following table:
1 row for each email I've sent
columns:
1 - email subject line
2 - recipient email
3 - recipient phone
4 - sent on (date)
5 - email opened (yes/no)
6 - email opened COUNT. The table would be ordered by this column. from largest to smallest
7 - reply received (yes/no)
If the Insights tab can't do it, I'd be quite happy with an Excel export.
Thank you and keep up the good work! @Cathia Sebastião @Roadmap Tech
Comments
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That would be great.
More parameters for email effectiveness tracking.0 -
Such a report would help a lot. Anything planned in this regard?
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Thought about it.
The way to track f.e. 100 mails at this moment, I would do the following:
1. Only send out those 100 mails on a specific day. With open tracking and link tracking ON
2. Go to insights tab, make a e-mail report and filter on that specific day
3. Now you see your open rates on that specific e-mail
Now you see your OR/CTR but not the response rate. So adding that (and parameters suggested by Vincent) would be awesome.
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Wouter Vertriest said:
Thought about it.
The way to track f.e. 100 mails at this moment, I would do the following:
1. Only send out those 100 mails on a specific day. With open tracking and link tracking ON
2. Go to insights tab, make a e-mail report and filter on that specific day
3. Now you see your open rates on that specific e-mail
Now you see your OR/CTR but not the response rate. So adding that (and parameters suggested by Vincent) would be awesome.
Thanks Wouter for your suggestion. This is indeed a clever workaround! However
, I send emails all day every day, and an email sent on Monday may be opened on Thursday, so relying on the Insights tab to monitor same-day open rates means you're missing out on a big part of the picture.
Any chance we can get an Excel export for that anytime soon? Thanks!
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Thanks Wouter for your suggestion. This is indeed a clever workaround! However
, I send emails all day every day, and an email sent on Monday may be opened on Thursday, so relying on the Insights tab to monitor same-day open rates means you're missing out on a big part of the picture.
Any chance we can get an Excel export for that anytime soon? Thanks!
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@Vincent_27583 did you ever come up with a solution for this?
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