Automação a partir de um template de e-mail

Ola,

Seria interessante se fosse possível criar automações a partir do uso de um template de e-mail, desta forma eu conseguiria criar atividades futuras automaticamente sempre que alguém da equipe utiliza-se determinado template de e-mail.

Obrigado,

Rafael Gonçalves

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  • Fabrizio Nicolosi_33821
    edited February 25 #2

    Hi Rafael you mean to trigger every time an user uses a specific email template? Or an user send an email?

  • Rafael_36489
    Rafael_36489 Posts: 3
    edited March 2021 #3

    Hi Rafael you mean to trigger every time an user uses a specific email template? Or an user send an email?

    Olá,

    Sempre que o usuário usar um template de e-mail especifico, eu gostaria que fosse possível criar uma atividade futura.

  • Fabrizio Nicolosi_33821
    edited February 25 #4

    Unfortunatly is not possible. You can just trigger a counter of email but not a specific template mail. If you need a customization we can do it for you via API.

  • Rafael_36489
    Rafael_36489 Posts: 3
    edited March 2021 #5

    Unfortunatly is not possible. You can just trigger a counter of email but not a specific template mail. If you need a customization we can do it for you via API.

    No problem, we managed to get around the need by creating "activities" that ask the user to use a certain template, and thus creating other new activities.

  • Fabrizio Nicolosi_33821
    edited March 2021 #6

    Good thing! Have a nice day!