Notes as trigger for automations

Julia Bernstein_32586
Julia Bernstein_32586 Posts: 2
edited June 2022 in Ideas and Product Feedback #1

It would be great if not only activities could be triggered for automation but also notes! Is there anything planned like this for the future? 

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  • Fabrizio Nicolosi_33821
    Fabrizio Nicolosi_33821 Posts: 203
    100 Comments
    edited February 2022 #2

    What's your needs?

  • Julia Bernstein_32586
    Julia Bernstein_32586 Posts: 2
    edited April 2021 #3
    Fabrizio Nicolosi said:

    What's your needs?

    Since I'm using Mailigen actions there are reported via notes in Pipedrive. Once for example a specific mail campaign was send the information is visible in notes in Pipedrive which I'd like to use as a trigger for an activity (make a call, etc.). 

  • Nicki Kane
    Nicki Kane Posts: 52
    10 Comments Second Anniversary 5 Up Votes Photogenic
    edited April 2021 #4

    Hi Julia,

    I've set up a zap so that when I put in a note into pipedrive, it automatically copies that note with who it's regarding and emails my support team so they're in the loop with activities, so perhaps you could set it to send an email to whoever needs to make the call/do the activity etc? One quirk of this though- if you use a comma, it will split the note into two text attachments- not a major but took me by surprise!

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