Outlook Calendar Synchronization (Problem with time zones)

Florian Fuß_38373
edited July 22 in Sales CRM #1

Hello everybody,

we have a problem with the calendar synchronization with Outlook. Appointments that are entered via Pipedrive are displayed correctly in the main calendar view in Outlook. In the detail view, however, the appointment is shown two hours earlier. This problem is probably related to the transfer of the time zone, because in the detail view in Outlook the appointment is displayed with the time zone UTC even though the time zone is UTC +1. The Pipedrive Support cannot help here at the moment, does anyone have a solution for the problem?

Comments

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 602 COMMUNITY MANAGER
    100 Comments 5 Answers 5 Likes Community Manager
    edited June 2021 #2

    Hello @Florian Fuß  please reach out to our Support team who will be able to quickly help you with technical issues regarding your Pipedrive Calendar sync 🗓

    For urgent or technical issues Support is the most adequate and quickest channel of communication, as the Community is more focused on exchanging knowledge, best practices and ideas. Thank you!