Add a "No Good" Label to email and phone number

David Mander
David Mander Posts: 2

Since we can't seem to get a custom label for emails and phone numbers, can you add a label that is "Verified" and one that is "No Good" so we can keep non-working numbers. When I delete phone numbers and emails, then ask my admin to find me additional numbers, sometimes I get the bad numbers again, but had deleted them previously because there was no label to mark them bad.

First choice would be to be able to edit the current labels with a custom label, but if that requires too much, just add a couple extra options.]


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  • Katie Haystead
    Katie Haystead Posts: 14
    edited February 2022 #2

    I agree, we just made custom fields for “unsubscribe” however a label for an email address would have been nice. 

  • Mo Rea
    Mo Rea Posts: 29
    edited July 2021 #3

    Yeah and if you delete the emails then you don't see the email thread in deal detail

  • David Mander
    David Mander Posts: 2
    edited April 2021 #4

    I agree, we just made custom fields for “unsubscribe” however a label for an email address would have been nice. 

    yes because I want to keep all the emails in one place, not create a new field in other places

  • Inês Batata
    Inês Batata Admin Posts: 2,925
    2500 Comments Third Anniversary 5 Likes First Answer
    edited July 2021 #5

    Hi everyone, thank you for your input! 

    I've made sure to communicate it internally to our team so they can consider it when working on future improvements. This is where we make all product update announcements, make sure to follow them:

    • Follow What's Planned to know what we're currently working on and what’s to come.
    • Follow What’s New and don’t miss any new release announcements.
    • Join our Research and Beta Testing channel for the chance to try out early versions and give us your opinion about new and improved features before they go live.

    PS - @David Mander We'd like to ask you to please not use the What's New? or What's Planned? topics in your posts: they are read-only topics used by Pipedrive to communicate updates to our community members. I have removed them from the post and replaced them with more pertinent topics. Thank you!