How to activate an archived lead?

Bert Klink
Bert Klink Posts: 2
edited July 27 in Sales CRM #1

How to activate an archived lead when it becomes actual again?

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  • Joshua Hindman
    Joshua Hindman Posts: 50
    Second Anniversary Photogenic Solution Provider
    edited February 25 #2

    Hey Bert!

    If you search the lead by name, you can still look at the lead record. Once it's pulled up you can "unarchive" them to bring them back to active status.

    image
  • Bert Klink
    Bert Klink Posts: 2
    edited May 2021 #3

    Hey Bert!

    If you search the lead by name, you can still look at the lead record. Once it's pulled up you can "unarchive" them to bring them back to active status.

    image

    Hello Joshua,

    Thank you for your reply.
    The way that button is translated into Dutch (like remove from archive) didn't give me the confidence to try it, because to me it suggested that the lead or deal would be removed and littered...