Organization fields disappeared

Jean Kany
Jean Kany Posts: 17
Second Anniversary Photogenic
edited July 2022 in Ideas and Product Feedback #1

All our Organization fields disappeared this morning. It asks me to customize fields and or Add Details (screenshot 1). If I click on "Add Details", it just gives me a "DONE" button (screenshot 2).

 

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If I go to the Company Settings / Data Fields / Organization, I can still see all our Organization fields listed in there though. So I know nobody deleted all this (see screenshot 3 below).

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I'm guessing it's a bug from Pipedrive. Has anyone faced the same issue?

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  • Vera Rosado
    Vera Rosado Moderator Posts: 31
    Second Anniversary Photogenic Pipedrive Team
    CUSTOMER SUPPORT
    edited May 2021 #2

    Hello @Jean Kany , 

    Thank you for bringing this to our attention. 
    Would you mind following these steps to clear cookies from your Pipedrive account?
    https://sharing.pipedrive.com/GCKsW0

    If after this process the fields are still not visible,  please reach out to our support so we can further investigate. 

     

    Thank you

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