Send automation-triggered emails from user that triggered it
It would be far more useful if emails triggered by a shared automation set the sender information to that of the user that triggered that action. For example, I authored a workflow automation to send emails every time an activity was added to a lead, but when any other user added an activity to a lead, the emails always came from "me."
In the case of emails and email templates, it would be far more useful to be able to choose from a short list of options for the sender such as:
- automation author (current default)
- trigger user
This also would help a great deal in debugging notifications (e.g. missed emails) since we'd know who's email Sent folder to look in. Where would they go if the automation author's account was deactivated?
And copying/duplicating the email templates and automations across multiple user accounts is really awful for making edits to the automations down the road.