BETA Lead Inbox

I notice that the BCC email for pipedrive does not self populate as it does when you email from other tabs in pipedrive. 

When I am in a contact person (Not in the leads inbox but in the org. or contacts view) if you click the email, it opens an email message from my outlook client and adds the pipedrive email to the BCC field automatically, this is not happening on the BETA leads inbox tab

Will this be enabled for the BETA Leads inbox? 

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 602 COMMUNITY MANAGER
    100 Comments 5 Answers 5 Likes Community Manager
    edited September 2021 #2

    Hello Chris, thank you for your feedback! While this is not yet possible, you raise a good point and I believe our team is already looking into how to improve this aspect of sending emails via the Leads inbox.

    I have adjusted the topics for your post, including the topic Feedback & Suggestions  so your request is automatically forwarded internally to our developers as a note for consideration 📝

    In the meantime I recommend:

    • Following What's Planned to learn about what we're currently working on 🔎
    • Following What’s New for new release announcements and updates 📢

    🛠Feel free to join   Research and Beta Testing  for the chance to try out early versions and give us your opinion about new and improved features before they go live 🛠