Another Monday another caller issue

Adam Roussos
Adam Roussos Posts: 1
Photogenic First Anniversary
edited May 29 in Sales CRM #1

documenting my experience  
 

At 10:15 this morning once again the PD caller has gone down. My entire team (of 6) is unable to call.  
 

loading the caller interface shows enough calling credit

 

Pipedrive support is as usual unaware of issues. Something tells me this will magically pop up on the status page soon 

 

the only suggestions are to clear cookies and try another browser   

 

as of this moment 30mins of a team dead in the water 

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Comments

  • Helio_2884
    Helio_2884 Moderator Posts: 84 PIPEDRIVE CUSTOMER SUPPORT
    Pipedrive Employee
    edited June 2021 #2

    Hello!

    I can see you're currently speaking to our support team, and I can see you're running into an error regarding a connection with Twilio. Our team is checking this out to understand better what is happening. We'll let you know as soon as possible.

    Thank you for bringing this to our attention here!