For the sake of protection of data, how can a company monitor what their users view on Pipedrive? #D

Sharneen Cairns
Sharneen Cairns Posts: 1
edited July 2022 in Ideas and Product Feedback #1

 For example our sales people need to view the company and people (names only) we do not want them able to see any other information pertaining to an organisation or person that doesn't belong to them. The Answer from Pipedrive is : Unfortunately, it is not possible to hide the information below the names, you can either hide all information from contact or organisation or none.  Please can we have options to select what data fields can be viewed by users.

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  • Kyle Neuenschwander
    Kyle Neuenschwander Posts: 20
    10 Comments
    edited June 2021 #2

    Granularized field access under role based permission sets would be a huge boon.

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 705
    100 Comments Second Anniversary 25 Likes 5 Answers
    COMMUNITY MANAGER
    edited June 2021 #3

    Hi @Sharneen Cairns ,  we'd like to ask you to please not use the What's New? or What's Planned? topics in your posts. The reason is they are read-only topics used by Pipedrive to communicate updates to our community members. 

    I have removed them from the post and replaced them with more pertinent topics. Thank you!

  • Domenico Mancini
    Domenico Mancini Posts: 1
    edited October 2021 #4

    Thank you for this topic.  So it is not possible to hide email and phone from those who are not administrators of pipedrive?

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