Webhook Action in Workflow Automation

Eli Glanz
Eli Glanz Member Posts: 49
5 Up Votes Photogenic First Comment First Anniversary
edited July 2022 in Ideas and Product Feedback #1

So the new workflow automation is really awesome!

it would be really helpful if we could have it trigger a webhook action as well.

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Comments

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 848
    5 Likes First Anniversary First Answer Combo Breaker
    edited July 2022 #2

    +1 this would be very useful 

  • Bobby_37242
    Bobby_37242 Member Posts: 23
    5 Up Votes First Anniversary Name Dropper Photogenic
    edited July 2022 #3

    I would love to be able to trigger a webhook after certain criteria are met within workflow automation. (ActiveCampaign and Hubspot can do this 😉)

    This would instantly make the native workflow automation 10x more powerful to fill in the gaps that are missing with external API workflows.

    This would allow specific deal or person updates to be filtered down more efficiently than the catch-all updated.deal or updated.person webhooks. https://pipedrive.readme.io/docs/list-of-webhooks

  • Travis Schwartz
    Travis Schwartz Member Posts: 1
    edited July 2022 #4

    Take this from basic to advanced... PLEASE add webhook integration.

     

  • David Hobbs_60199
    David Hobbs_60199 Member Posts: 1
    First Comment Photogenic
    edited April 4 #5

    Agree, it feels like a weird oversight, the filtering and conditions in the Workflow Automation are great.

    Filtering the API responses to isolate updates is not easy.

    My workaround has been to trigger a slack message in a private dedicated channel when looking for specific field changes, and passing just the organisation ID to watch and trigger other automations.

  • komarowanton
    komarowanton Member Posts: 1
    First Comment
    #6

    Need this so badly, you already have Slack etc, it's pretty much the same pls add webhook as an action of the automation.

  • ldnflds
    ldnflds Member Posts: 1
    First Comment
    #7

    +1 this is critical for us

  • Susanne
    Susanne Member Posts: 3
    First Comment
    #8

    Hi,

    we are using webhooks v2, so far so good. As a simple change e.g. on an organization always triggers a change hook, it would be great to have more flexibility on how to configure the webhook trigger. The idea is to allow the definition of certain field changes that trigger a webhook.

    For example, only in case a label is changed or any other field on an org but with the possibility to define multiple filters.

    Thx!

    Susanne

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,040 COMMUNITY MANAGER
    First Anniversary 5 Likes First Comment First Answer
    #9

    Hi everyone, there's a new update that adds webhooks to automations! You can find out more here


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