Workflow trigger with new activity from scheduler

Marco Govoni
Marco Govoni Member Posts: 149
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edited July 2022 in Workflow Automation #1

Is it possible to trigger a workflow WHEN someone book me an appointment using pipedrive scheduler?It seems not to work :-( 

I have created this workflow:

Trigger event: activity created

Condition: Activity subject contains XY

Action: send an email

But it doesn't start :-( 

(Meeting detail contain "XY" in "Meeting Name")

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  • Marco Govoni
    Marco Govoni Member Posts: 149
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    edited April 2022 #2

    @Nuno Oliveira maybe you have the solution ;-)

  • Marco Govoni
    Marco Govoni Member Posts: 149
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    edited February 2022 #3

    Now it works! Maybe I had probably done something wrong :-)

    Now let's create new workaround :-) Stay tuned!

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
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    edited April 2020 #4
    Marco Govoni said:

    Now it works! Maybe I had probably done something wrong :-)

    Now let's create new workaround :-) Stay tuned!

    @Marco Govoni I was just about to respond that it should actually work. To be more sure you can also create a specific custom activity type that is created from the scheduler and trigger based on that :) 

  • Francesco Stasi
    Francesco Stasi Member Posts: 2
    edited May 2021 #5
    Marco Govoni said:

    Now it works! Maybe I had probably done something wrong :-)

    Now let's create new workaround :-) Stay tuned!

    image
    scheduler
  • Francesco Stasi
    Francesco Stasi Member Posts: 2
    edited May 2021 #6
    Marco Govoni said:

    Now it works! Maybe I had probably done something wrong :-)

    Now let's create new workaround :-) Stay tuned!

    like this @Mike van der Valk ? how do I then use the trigger in the conditions? not sure i am figuring it out by myself...thanks in advance! 

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited May 2021 #7
    Marco Govoni said:

    Now it works! Maybe I had probably done something wrong :-)

    Now let's create new workaround :-) Stay tuned!

    Hi @Francesco Stasi 

    Make sure that the workflow triggers with a new activity. You can filter out what new activities trigger it. So specific types or names of activities. If you can't figure it out then our support team is very happy to help you set it up!

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