How to merge duplicates based on email address only?

David Felsmann
David Felsmann Posts: 1
edited July 25 in Sales CRM #1

Hi, I use Pipedrive for a consumer saas onboarding. People might sign up with Nicknames and sign up more than once. Now I am struggling with merging contacts based on their email address (as this is their unique identifier, not the name).

Does anyone know, how that works?

David