Chrome profiles log in problem

Risto Oksanen
Risto Oksanen Member Posts: 2
edited June 2022 in Sales CRM #1

Why can't I login pipedrive from my another Chrome profile? It just does not recodnise right email and password which I use successfully with my first Chrome profile. Also Edge lets me in without any problem.

Comments

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 803
    500 Comments 100 Likes Second Anniversary 5 Answers
    COMMUNITY MANAGER
    edited July 2021 #2

    Hello @Risto Oksanen  please  reach out to our Support team who will be able to quickly help you with questions regarding difficulties with your login.

    For urgent or technical issues Support is always the most adequate and quickest channel of communication, as the Community is more focused on exchanging knowledge, best practices and ideas. Thank you!

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 872
    1000 Comments Third Anniversary Premier Solution Provider First Answer
    edited July 2021 #3

    There have been a lot of issues with the latest update of Chrome.

    Hopefully, google resolves soon

    It does work on all other browsers without any issues

    This is not a Pipedrive issue. It is Google Chrome 

  • Risto Oksanen
    Risto Oksanen Member Posts: 2
    edited July 2021 #4

    Thanks I got the answer. Account is limited to 3 devices, so pipedrive understand different Chrome user profiles as different devices. 

Categories