Default fields created by contact sync

Bernd Auer www.pd-experts.com
Bernd Auer www.pd-experts.com Community Driver Posts: 369
100 Comments 25 Up Votes Second Anniversary 5 Likes

When you start the contact synchronisation, fields are automatically created. For example, birthday, instant messenger or postal address.

For various reasons, these fields often make no sense in the CRM and are just confusing.  You can't remove them yourself and according to the support team, the colleagues from the technical department can't either.

Hence my wish:

  1. As an admin, you can delete these fields like user-defined fields.
  2. You can deactivate this contact sync at company level. It does more harm than good.
2
2 votes

· Last Updated -

Comments

  • Steffen Hepp
    Steffen Hepp Posts: 36
    Second Anniversary 10 Comments Photogenic
    edited March 17 #2

    this would be a great function - please make it possible to delete or un-select, deactivate these fields. It makes no sense to have the instant messager field visible all the time - or birthday? 

    Please, Pipedrive help!

     

  • Gerhard Grosse
    Gerhard Grosse Posts: 1
    edited March 17 #3

    hey, me too. i could not imagine why it is not possible to put this fields away. Think on the amount of users which are not happy with this situation

    Pipedrive, go on. A simple step for you - a big step for the world....

  • Heinrich Piermeier
    edited March 17 #4

    Please do this!!

  • Bernd Auer www.pd-experts.com
    Bernd Auer www.pd-experts.com Community Driver Posts: 369
    100 Comments 25 Up Votes Second Anniversary 5 Likes
    edited March 25 #5

    @Inês Batata , do you know if anyone at Pipedrive has this on his list? I am receiving questions regarding these fields twice a week. And it hurts saying that they can not be removed, even by the support.

  • Steffen Hepp
    Steffen Hepp Posts: 36
    Second Anniversary 10 Comments Photogenic
    edited March 25 #6

    @Inês Batata , do you know if anyone at Pipedrive has this on his list? I am receiving questions regarding these fields twice a week. And it hurts saying that they can not be removed, even by the support.

    this would be so great - it would just "clean" up the contact view so much... 

  • Bernd Auer www.pd-experts.com
    Bernd Auer www.pd-experts.com Community Driver Posts: 369
    100 Comments 25 Up Votes Second Anniversary 5 Likes

    @Steffen Hepp wenn das für Dich noch wichtig ist, könntest Du das jetzt upvoten :-) aja, und @Gerhard Grosse

  • Still - after some time (years) this feature would be great and help admins a lot.