Activity update trigger - How to create a condition based on the Label?
I want to create an activity and send an email when a activity is marked done. ok that's easy.
But what I want overall, is to create an activity AND send a specific template email for the Activity based on the Organization Label linked to this activity (Using my own labels)
So let's say, an activity is marked as done with the organization label being X, it would send a specific email template linked to label X and create a new activity in 7 days.
If an activity is marked as done with the organization label being Y, it would send another email template linked to label Y and create a new activity in say 15 days.
I want to use the activity marked as done as the trigger but it doesn't look like I can use a linked organization (or person) label as a condition to send specific emails / create new activities. Any idea if this is possible?