Any other have problems with email sync for outlook?
I have had the issue for a week now.
They fix it, and the issue come bak agein and agein?
Hi Magne! I am sorry that you have been facing email sync issues. I understand that you have already been in contact with our Support team! In this case, as sync issues can happen due to different reasons, we always need to check it case by case and good if you can report to our Support team every time. I am sorry it has happened multiple times with you, but to identify root cause correctly, we always need to check account data also.
This is a common and recurring problem. Obviously, it's a major flaw with their product design and they don't really have a solution other than keep contacting them, turn syncing off then on, etc. You'd think they'd actually try to fix it, but clearly they can't.
I am having the same issue, some emails sync but many do not. Have to continually reset pipedrive and then when try to get help need to deal with a bot for response.... extremely frustrating!
I also have similar problems within the team. Sometimes emails are synchronized, sometimes not. Recently, outgoing emails were not being saved or associated properly. Do you have any solutions for this, or is it again an "account problem"?
Hi @KAI_Timm , I’m sorry to learn you are having problems regarding email sync. Issues rarely happen with this feature, but I appreciate that it can happen to specific Pipedrive accounts. If it does, it is also for specific reasons individual to each account.
This is why we recommend that you contact our friendly support team; they are available 24/7 and will be able to troubleshoot that issue for you.