Advise on JIRA Integration

Jake Canty-Davis
Jake Canty-Davis Member Posts: 2
edited July 2022 in Apps and Integrations #1

Hey,
Has anyone got integration to JIRA and are able to share some use cases?
We are looking at options so that we can manage customer-related activities from Pipedrive in our team workflows on JIRA.

Thanks

Jake

@Marketplace Apps @Pipedrive Integration 
 

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 797
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    COMMUNITY MANAGER
    edited February 2022 #2

    Hi @Jake Canty-Davis , one of our support engineering teams here at Pipedrive actually uses a custom integration with Jira and Pipedrive. In a nutshell, they have pipelines in Pipedrive for managing tickets, that when certain conditions are met will create a Jira ticket for the relevant developers.

  • Jake Canty-Davis
    Jake Canty-Davis Member Posts: 2
    edited September 2021 #3
    Manuel Oliveira said:

    Hi @Jake Canty-Davis , one of our support engineering teams here at Pipedrive actually uses a custom integration with Jira and Pipedrive. In a nutshell, they have pipelines in Pipedrive for managing tickets, that when certain conditions are met will create a Jira ticket for the relevant developers.

    Hey Manuel Oliveira    

    Thanks for the reply, is this something we could look at using? 

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 797
    500 Comments 100 Likes Second Anniversary 5 Answers
    COMMUNITY MANAGER
    edited September 2021 #4
    Manuel Oliveira said:

    Hi @Jake Canty-Davis , one of our support engineering teams here at Pipedrive actually uses a custom integration with Jira and Pipedrive. In a nutshell, they have pipelines in Pipedrive for managing tickets, that when certain conditions are met will create a Jira ticket for the relevant developers.

    Sure, you can use Zapier to connect both tools for example. Or even create a bespoke integration if you have access to a developer. 

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