Set default font for emails

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Comments

  • Alex_84708
    Alex_84708 Posts: 4
    Photogenic
    edited June 2022 #32

    Please give us an update on this, it's pressing! A serif font is being sent out which does not look like a natual gmail email,,. bad look to prospects and makes it quite obvious the email is being sent from elsewhere, or that I'm a boomer, or both.

  • Laurent Gaulhiac
    Laurent Gaulhiac Posts: 29
    10 Comments
    edited June 2022 #33

    My trial expired and I am waiting for the registration of my limited company.
    I planned to subscribe to Pipedrive PRO right after the registration but the lack of communication on this critical problem put me on the fence...

    As I will not be able to conveniently sent emails through Pipedrive as it is now, I will wait that this problem is resolved. And I hope, until then, to see a swift communication from PD on that topic in this thread... 

  • Steve Morman
    Steve Morman Posts: 1
    edited June 2022 #34

    Would love to see this implemented as well!

  • Laurent Gaulhiac
    Laurent Gaulhiac Posts: 29
    10 Comments
    edited July 2022 #35

    Sorry to be insistent on this one... 😬

    But... can someone tell me if the formatting problem is fixed? (my trial expired, so I cannot check by myself)
    Does the emails sent from Pipedrive still look all broken because of the font in Gmail?

    My company is ready now and I want to use Pipedrive but what's the point if I cannot send emails that look a minimum professional with it?

    I am also a worry about the total lack of communication from Pipedrive on this one...

    So if someone can try to send email, I really appreciate.
    Thanks in advance :)

  • Xavier-Pierre Jego
    Xavier-Pierre Jego Posts: 3
    Photogenic
    edited July 2022 #36
    Laurent Gaulhiac said:

    Sorry to be insistent on this one... 😬

    But... can someone tell me if the formatting problem is fixed? (my trial expired, so I cannot check by myself)
    Does the emails sent from Pipedrive still look all broken because of the font in Gmail?

    My company is ready now and I want to use Pipedrive but what's the point if I cannot send emails that look a minimum professional with it?

    I am also a worry about the total lack of communication from Pipedrive on this one...

    So if someone can try to send email, I really appreciate.
    Thanks in advance :)

    A minor fix seems to have been done but some glitches remain, special symbols won't just work e.g. "<>" etc 

    The font selection is allowed now but it's definitely not satisfying. I keep using Gmail right now. 

  • Laurent Gaulhiac
    Laurent Gaulhiac Posts: 29
    10 Comments
    edited July 2022 #37
    Laurent Gaulhiac said:

    Sorry to be insistent on this one... 😬

    But... can someone tell me if the formatting problem is fixed? (my trial expired, so I cannot check by myself)
    Does the emails sent from Pipedrive still look all broken because of the font in Gmail?

    My company is ready now and I want to use Pipedrive but what's the point if I cannot send emails that look a minimum professional with it?

    I am also a worry about the total lack of communication from Pipedrive on this one...

    So if someone can try to send email, I really appreciate.
    Thanks in advance :)

    Thanks for your quick feedback.
    So sad that is not completely fixed yet...

  • Frans Nieuwland_11786
    Frans Nieuwland_11786 Posts: 1
    Second Anniversary First Comment Photogenic
    #38

    Dear pipedrive, is the abillity to set a default font for your e-mails on the roadmap?

  • Jeferson Umezaki
    Jeferson Umezaki Posts: 29
    10 Comments Second Anniversary Photogenic
    #39

    From the last live I understand updates are coming to make emails more professional: https://www.youtube.com/live/MEUA7s5ME8o?feature=share

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