Question: In workflow automation, what does "is more than" mean for a single-option csutom field?
Greetings,
I have a question on workflow automation, especially on a condition about single-option custom fields.
In my account, each deal has a single-option custom field membership which can have one of these three values.
- Bronze
- Silver
- Gold
This is a sample workflow that is supposed to be initiated when a deal is updated, especially when its custom field membership is updated.
But Pipedrive shows that a single-option custom field can have many comparion-based operators such as 'is more than' or 'was lower than'.
I don't think we can apply 'is more than' on a single-option custom field such as the membership field, but maybe it's because I missed something about workflow automation. What do all these comparison-based operations mean?
Comments
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Hi Ted!
Yes, in this case, these "more than" options are not usable for a single-option field. Our system just shows all the available is/was etc options for all the fields, not dependant on the field type itself. Here, you would need to just select what is usable for your specific field and workflow.0 -
Kreete K said:
Hi Ted!
Yes, in this case, these "more than" options are not usable for a single-option field. Our system just shows all the available is/was etc options for all the fields, not dependant on the field type itself. Here, you would need to just select what is usable for your specific field and workflow.Hi, @Kreete K.
"Some of them may not work, so it's up to you. Use them at your own risk" sounds irresponsible.
I believe every user expects to see the usable options only with the unusable options hidden.0
